Most of us who have been in the workforce for over ten years
have at some point enjoyed catering to the whims of a boss who is a)
dictatorial; b) micromanaging; c) unprofessional; d) unintelligent; e) unintelligible
d) mean; e) worthless; f) unappreciative; g); overbearing; h) lazy; i) I’m
getting carried away here; let’s just assume the rest of the alphabet can be
utilized.
Of course, there’s the chance that, regardless of how great “the
boss” might be, it’s just not in the American spirit to want to be told what to
do. After all, does the pursuit of
happiness include a micromanaging boss?
But the point I want to make today is that learning what NOT
to do can be as important as learning what to do when you become “The
Man”. Here are a few of my personal and
second-hand insights about the “nots” of being someone’s boss:
1. Do
NOT stand over someone’s shoulder as they work on a Word document or Excel
spreadsheet. (Contributed by my wife/ business partner).
2. Do
NOT be more lavish with criticism than with praise. It’s less demoralizing to point out a mistake
when the good stuff has been noticed as well.
3. Do
NOT expect your staff to have telepathic powers. Explain what you want and why you want it.
4. Do
NOT talk about any of your reports to any other equal report. Lack of trust and lack of respect go a long
way toward creating a dysfunctional work group.
5. Do
NOT be a bad example. If you expect your
staff to obey the rules, obey the rules yourself.
6. Do
NOT expect the impossible. Try to set
deadlines that can be reached and workloads that can be accomplished. Listen when you get a comment or suggestion
regarding workload.
7. Do
NOT assign tasks to a completely unqualified person and expect good
results. It is management’s job to align
tasks with a person’s abilities and training.
8. Do
NOT be rigid. A little flexibility by
the boss goes a long way toward increasing worker satisfaction and productivity.
9. Do
NOT issue a reprimand in public.
10. Do
NOT yell. Often rewarding, rarely
helpful.
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